Privacy Policy

At Australian Laser & Skin, we recognise and respect the importance of maintaining the privacy of our customers. We do not sell, trade, disclose or giveaway any information we may have on any of our customers or members. Our servers employ industry standard security procedures to protect all our information from unauthorised access.

What Information Do We Collect?

We collect information from you when you register on our site or in-person at one of our clinics, subscribe to our newsletter, respond to a survey, sign up to our purple perks loyalty program, enter one of our competitions/promotions, request a booking, arrange an appointment at one of our clinics, send one of our clinics an email, fill in a form online or in-person at one of our clinics, complete a review or client satisfaction survey, or live chat to us via our website.

When ordering or registering on our site or in-person at one of our clinics, as appropriate, you may be asked to provide your name, e-mail address, phone number, date of birth, emergency contact and how you hear about our clinics.

What Do We Use Your Information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
  • To send marketing material to inform you of new treatments, promotions etc.
How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do We Use Cookies?

Our website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Do We Disclose Any Information to Outside Parties?

The information we collect is securely retained and used by the Franchise, the clinics and its related entities.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website

Your Consent

By using our site, registering on our site or in-person at one of our clinics, subscribing to our newsletter, responding to a survey, signing up to our purple perks loyalty program, entering one of our competitions/promotions, requesting a booking, arranging an appointment at one of our clinics, sending one of our clinics an email, filling in a form online or in-person at one of our clinics, or speaking with the live chat via our website, you consent to this privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the enquiry form or email